Contact Social Casinos – Get in Touch With Our Team

Got a question about a sweepstakes casino, spotted something on leaderregister.com that needs a second look, or just want to tell us we've missed an operator? This page explains how to reach the Social Casinos team and what kind of queries we're best placed to help with.

What We Can Help With

Social Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US. We're not an operator ourselves, so we can't access anyone's account, process a redemption or issue a refund. What we can do is:

Answer questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
Clarify how we arrived at our ratings and rankings for the sites listed on leaderregister.com
Correct factual errors — an outdated bonus term, a state that's no longer eligible, a rating that needs revisiting
Point you toward the operator's own support channels for account-specific issues
Take feedback on new platforms worth researching for a future review

What We Can't Help With

Because Social Casinos doesn't operate any of the casinos we review, there are some things we genuinely have no ability to fix. If you're dealing with any of the following, you'll need to contact the platform directly through its own support page or app:

Login issues, password resets or account verification (KYC) delays
Sweepstakes Coins redemption status, minimum thresholds or processing times
Deposit or purchase problems, missing Gold Coin packages, or payment method disputes
Closing an account or requesting self-exclusion from a specific site
Disputes over a promotion's terms and conditions on a platform we've reviewed

Each operator we cover — including sites reviewed on our sweepstakes casino pages — publishes its own support contact, usually via live chat or a help centre link inside the platform. That's always the fastest route for anything tied to your personal account.

Before You Get in Touch

A few quick checks can save you a round trip:

If your question is about eligibility or age requirements, most operators list a minimum age of 18 or 21 and a set of excluded states directly in their terms — worth checking there first
If you're unsure whether a platform serves your state, remember that availability changes and operators decide for themselves which states they support, so the current terms on the operator's own site are the most reliable source
If your question is about responsible play, our Responsible Gambling page covers the tools and resources available to players
If you want the detail behind how Social Casinos rates and ranks platforms, our About Us page explains the process, and our Terms and Conditions cover how the site itself operates

Feedback on Our Reviews

We review sweepstakes casinos based on publicly available information — welcome offers, game libraries, redemption terms and eligibility rules as published by each operator. Terms change, and operators sometimes update their offers, excluded states or coin packages without much notice. If something on leaderregister.com looks out of date or doesn't match what you're seeing on a platform, let us know which page and which detail — that's the fastest way for us to check it and correct it if needed.

We don't accept payment from operators in exchange for a better rating, and commission never decides where a site sits in our rankings. If you're reporting a possible error, you're helping keep the site accurate for the next reader, not just yourself.

A Note on Legal or Account-Specific Questions

We're not able to give legal advice on whether a particular sweepstakes casino is permitted in your state, and we can't confirm your personal eligibility to play. Laws in this space vary by state, change fairly often, and some jurisdictions restrict or prohibit sweepstakes-model platforms entirely. If you have a specific legal question, the operator's own eligibility terms and your state's current regulations are the sources to check.

Reaching Us

For anything covered above — corrections, feedback, general questions about how sweepstakes casinos work, or suggestions for platforms we haven't covered yet — use the contact details or form provided elsewhere on leaderregister.com. We read every message that comes in, though as an independent research site we can't always respond individually to every query, particularly ones better handled by an operator's own support team.